#nav-trail {padding: 10px 10px 10px 0;}

.section-nav{background:url(../images/backgrounds/customer-service-subnav-texture.jpg);clear:both;height:96px;padding-top:1px;position:relative;z-index:1;}
.section-nav h2{text-indent:-9999px;background:url(../images/headlines/customer-service.gif) 0 0 no-repeat;height:40px;margin:27px 0 0 20px;}
.section-nav .filter-panel{width:100%;height:21px;position:absolute;bottom:0;background-color:#333;opacity:0.3;-moz-opacity:0.3;-ms-filter:"progid:DXImageTransform.Microsoft.Alpha(Opacity=30)";filter:alpha(opacity=30);}
.section-nav ul{position:absolute;bottom:0;left:0;width:100%;height:21px;}
.section-nav li {float:left;border-right:1px solid #C6C6C6;}
.section-nav li a{float:left;height:21px;text-indent:-9999px;background:url(../images/nav/custserv_subnav.gif) 0 -21px no-repeat;}

.section-nav li a.help-nav{width:74px;background-position:0 -21px;}
.section-nav li a.help-nav:hover,
.faqs .section-nav li a.help-nav{background-position:0 0;}

.section-nav li a.order-status-nav{width:134px;background-position:-74px -21px;}
.section-nav li a.order-status-nav:hover,
.order-status .section-nav li a.order-status-nav{background-position:-74px 0;}

.section-nav li a.contact-nav{width:108px;background-position:-208px -21px;}
.section-nav li a.contact-nav:hover,
.contact .section-nav li a.contact-nav{background-position:-208px 0;}

/* NEW SUB NAV */
.section_sub_nav {height:21px; margin-top:-24px; position:absolute; width:980px; z-index:100;}
.section_sub_nav .tab {float: left;}
.section_sub_nav .nav_content {color: #fff; font:11px Georgia,"Times New Roman",serif; font-weight: bolder; text-align: center; text-transform: uppercase; float: left; padding: 4px 10px 3px; width: auto; height: 14px; }
.section_sub_nav .nav_content:hover {color: #000;}
.section_sub_nav .tab .active {color: #000;}
.section_sub_nav a, .section_sub_nav .nav_content a {color: #616161; text-decoration: none; display:block; height:100%; width:100%;}
.section_sub_nav a:hover, .section_sub_nav .active a, .section_sub_nav .nav_content:hover a { color: #000; text-decoration: none; display:block; height:100%; width:100%;}

.custservice_banner_blurb {color:#000000; margin:-125px 0 0 30px; position:absolute; width:440px; z-index:100;}
.custservice_banner_title {font:bolder 11px Georgia,"Times New Roman",serif; color:#fff; margin:-38px 0 0 11px; position:absolute; text-transform:uppercase; width:440px; z-index:100;}



/* end about us banner and subnav */

.help-topics{float:left;width:180px;}
.main-content{float:left;width:440px;margin:0 10px;}
.content-extracts{float:left;width:310px;}

h1, .help-topics h3, .content-extracts h3, .landing .main-content h2{text-indent:-9999px;border-bottom:3px solid #000;}
.landing .main-content h1{background:url(../images/headlines/columbia-customer-service.png) 0 5px no-repeat;}
.landing .main-content h2{background:url(../images/headlines/go-ahead-help-yourself.png) 0 5px no-repeat;height:27px;margin:10px 0;}



.help-topics h3,
.content-extracts h3{height:14px;font:10px/10px Georgia;margin:13px 0 8px;}
.help-topics h3{background:url(../images/headlines/help-categories.gif) 0 0 no-repeat;margin:13px 0 20px;}

/* left rail */
.store-locator-blurb {background:url(../images/backgrounds/filter-group-separator-pattern.gif);padding:3px;}
.store-locator-blurb-content {background:#fff;padding:10px;line-height:1.5em;}
.store-locator-blurb-content h5 {text-transform:uppercase;margin:5px 0 0;}
#page .store-locator-blurb-content p {margin:0;}

/* main-content */
.search-help-form {clear:both;width:100%;overflow:auto;background:#F3F3F3;margin-bottom:20px;}
.faqs .search-help-form {margin-bottom:10px;}
.search-help-form fieldset{padding:15px;}
.search-help-form h3{font-weight:normal;text-transform:uppercase;padding:0 0 10px;}
.search-help-form input{width:320px;height:17px;padding:2px;border:1px solid #C6C6C6;float:left;margin-right:5px;}
.search-help-form button{background:url(../images/buttons/search-help.gif);width:79px;text-indent:-9999px;float:left;margin-top:1px;}

.top-10-questions{width:100%;} /*trigger hasLayout so that ie7 will quit chopping off the first 1px of the h3 on the next line*/
.top-10-questions h3{background:url(../images/headlines/top-10-questions.gif) 0 0 no-repeat;text-indent:-9999px;}
.top-10-questions ol {width:410px;padding:0 0 8px 30px;list-style-type:decimal;color:#1278c0;font-weight:bold;}
.top-10-questions ol li{padding:0 0 5px;}
.top-10-questions ol a {font-weight:normal;}
.top-10-questions .see-all {text-transform:uppercase;}

/* right rail */
.content-extracts{line-height:1.66em;}

.content-extracts .order-status       h3{background:url(../images/headlines/order-status.gif) 0 0 no-repeat;margin:13px 0 20px;}
.content-extracts .contact-columbia   h3{background:url(../images/headlines/contact-columbia.gif) 0 0 no-repeat;}
.content-extracts .return-policy      h3{background:url(../images/headlines/columbia_easy_returns_sm.gif) 0 0 no-repeat;}
.content-extracts .outerwear-warranty h3{background:url(../images/headlines/outerwear-limited-lifetime-warranty.gif) 0 0 no-repeat;}
.content-extracts .satisfied-customer h3{background:url(../images/headlines/from_cust_serv_desk.gif) 0 0 no-repeat;}

a.sign-in {width:32px;text-indent:-9999px;background:url(../images/buttons/sign-in.gif);}

.order-status-form1{width:280px;padding:15px;overflow:auto;background:#F3F3F3;}
.order-status-form1 form h2{font-weight:bold;margin:0 0 10px; text-indent: 0px;}
.order-status-form1 h4{font-weight:bold;}
#page .order-status-form1 p{margin:0 0 5px;}
.order-status-form1 a.button{margin:5px 0 20px;}
.order-status-form1 form{clear:left;}
.order-status-form1 .input-unit{float:left;width:140px;}
.order-status-form1 input{width:125px;height:17px;padding:2px;border:1px solid #C6C6C6;}
.order-status-form1 button{background:url(../images/buttons/submit-blue.gif);width:51px;text-indent:-9999px;margin-top:10px;}

.order-status-form2{width:280px;padding:15px;overflow:auto;background:#F3F3F3; height: 210px;}
.order-status-form2 form h2{font-weight:bold;margin:0 0 10px; text-indent: 0px;}
.order-status-form2 h4{font-weight:bold;}
#page .order-status-form2 p{margin:0 0 5px;}
.order-status-form2 a.button{margin:5px 0 20px;}
.order-status-form2 form{clear:left;}
.order-status-form2 .input-unit{float:left;width:140px;}
.order-status-form2 input{width:125px;height:17px;padding:2px;border:1px solid #C6C6C6;}
.order-status-form2 button{background:url(../images/buttons/submit-blue.gif);width:51px;text-indent:-9999px;margin-top:10px;}


/* order detail */
.order-status .main-content{width:auto;margin-right:0;}
.order-status .order-status-summary{width:640px;}
.order-status h1{background:url(../images/headlines/order-status.png) 0 5px no-repeat;width:760px;}
.order-status .sign-in-check-status,
body.order-status .order-status-form {width:290px;height:220px;padding:10px;float:left;margin:0 20px 0 0;background:#F3F3F3;}
.order-status .sign-in-check-status h2,
body.order-status .order-status-form h2{font-weight:bold;margin:0 0 10px; text-indent: 0px;}


.satisfied-customer img{float:left;margin:0 10px 10px 0;}

/* faq landing + faq search */
.intro-image{float:left;margin:0 10px 10px 0;}
.faqs .main-content{width:700px;}
.ie6 .faqs .main-content{overflow:hidden;}
.faqs .main-content h1{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/questions-and-answers.gif) 0 5px no-repeat;}
.faqs .main-content h1.contact-us{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/contact-us.gif) 0 5px no-repeat;}
.faqs .main-content h1.order-status{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/order-status.png) 0 5px no-repeat;}
.faqs .main-content h1.warranty{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/warranty.gif) 0 5px no-repeat;}
.faqs .main-content h1.returns{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/columbia_easy_returns.gif) 0 5px no-repeat;}
.faqs .main-content h1.ordering{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/ordering.gif) 0 5px no-repeat;}
.faqs .main-content h1.products{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/product.gif) 0 5px no-repeat;}
.faqs .main-content h1.shipping{width:530px;position:relative;padding-right:230px;background:url(../images/headlines/shipping.gif) 0 5px no-repeat;}
.faqlist .hr{font:1px arial;height:3px;margin:0 0 25px;background:url(../images/backgrounds/filter-group-separator-pattern.gif);}
.faqlist .hr hr{display:none;}
.faqlist .pages{padding:0 0 5px;}
.faqlist ol {padding:0 0 0 40px;list-style:decimal outside;color:#1278c0;font-weight:bold;background:#F3F3F3;}
.faqlist ol li{padding:5px 0 10px;position:relative;}
.faqlist ol a {font-weight:normal;display:block;}
.faqlist ol span{display:block;position:absolute;width:530px;left:-40px;margin-top:5px;height:5px;font:1px/1px arial;background:#fff;}

.faq-detail .question{font-weight:bold;}